Conflict is a serious problem that has negative influences on organization. Conflict may be consider a as reason of high rate of absenteeism and sick leave. Role conflict, work conflict and employer’s attitude and conflict strategies are deemed as possible causes of absenteeism and sick leave. In order to overcome from this problem organization should adopt conflict resolution strategies and practices. When there is no conflict in organization the rate of employee’s absenteeism will be low and there will improvement in industrial production.
Conflict is a critical problem and in order to overcome from this problem and for reducing employee’s absenteeism and sick leave organizations have to follow some steps and use some conflict resolution strategies. Organizations must have written policies on managing the conflict and minimizing absenteeism. These policies and procedures should follow if conflicts occur. When conflicts occur, Employers should perform the role of a liaison authority and try to solve the conflict. When a conflict occur, mediation will be helpful for both managers and workers. Managers or employers should perform collaborative problem solving exercises and build problem solving teams consisting employees to deal with conflict. They should identify the cause and promote team communication among members. It is always deemed that prevention of conflict is better than the settlement. Employers should provide conflict management training to employees through role play and lectures so that if conflicts occur employees will be more able to solve conflict and can reduce the rate of absenteeism and sick leave. Employer should provide proper training about employee’s role and expected duties to be performed by employees. Employer should help to support employees to argue difference through conversation prior to conflicts occur. Conciliation can be used to solve the conflict. Partnering can be use as tools for prevention of conflict. Partnering is method work and philosophy in which stakeholders with different interests are engaged in common goals or collaborative environment.
Conflict is a serious problem that has negative influences on organization. Conflict may be consider a as reason of high rate of absenteeism and sick leave. Role conflict, work conflict and employer’s attitude and conflict strategies are deemed as possible causes of absenteeism and sick leave. In order to overcome from this problem organization should adopt conflict resolution strategies and practices. When there is no conflict in organization the rate of employee’s absenteeism will be low and there will improvement in industrial production.
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Types of employment agreement for different employees are considered when drawing up rosters.12/20/2014 The employment agreement between employer and employees may be of different types. Workers may be hired as permanent full time workers, permanent part time workers, workers through contractors and casual workers. It becomes important to consider and having information about type of the employment agreement in rosters. For identifying the employment of worker and assigning particular tasks it become necessary to consider employment agreement when drawing roster. Some kind of jobs only can be operated by casual worker and some other kind of jobs such as administration and accounting can be performed only by permanent workers. For minimizing the cost and getting the job completed through more skilled persons, type of employment agreement must be considered. While drawing rosters the nature of employment agreement is also written to determine that regular tasks and administrative duties will be performed by permanent workers and task that can be performed in a short duration will be performed by casual workers. So considering different kind of employment helps to processing payroll and determines the employee’s surplus. Job classifications mean in terms of work hours and wages. ● Causal ● Permanent part time12/20/2014 In casual employment an employee work only on the demand of the employer and received wages only for time he actually worked. Organizations don’t have commitment for regular work and workers don’t receive wages for holidays or annual leaves. Employee’s services may be terminated without furnishing any prior notice. Employees received wages for working on per hour basis. In permanent part time employment worker are permanent employees of the organization. Permanent part employees have contract with employer and have to work for certain hours per week or per month as stated in contract. They receive annual leaves and their wages fixed for certain hours they work in a week or month. They also receive overtime for extra hours. How rosters might be improved/ changed to meet the needs of employees or of the organization and why is it important to regularly review the roster system.
For improving roster system new technology and concepts should be adopted, the charge of drawing roster system should be given to experience and qualified persons. They must consult roster with colleagues and representative of employees. How does privacy legislation impact on the personnel records kept in an organization.
Government also controls business organizations by enacting several employment legislation. These legislation have provisions and obligations on organization for keeping personnel records and continually updating personnel records. These obligations are relating to provisions of minimum wages, worker health & safety, authorized deductions, industrial disputes, contract worker and social security laws. For complying with these provisions, organizations have to keep and regularly update personnel records. What information is held on a time sheet (or book) and how does this information assist in processing wages.
Time sheets are being prepared daily for recording the employee’s arrival time at work place and departure time from work place. Daily time sheets also known as daily attendance sheets. After the end of a wages period, total attendances of each employee multiplied by their averages daily wages. So with the help of time sheets we can easily calculate employee’s total wages for a wages period. Circumstances when employee records need to be updated.
Employee’s records need to be updated in circumstances of promotion, demotion, awards, transfer, deputation, salary increment, job enlargements and job enrichment. Allocating rostered time to take advantage of the best mix of employee skills and abilities.12/20/2014 Allocating rostered time to take advantage of the best mix of employee skills and abilities.
It is necessary to do time motion study for determining expected time for completing a job. Than it can be decide about how much time should be allocate to each employee for completing the task. Management can take advantage of employee’s skills and abilities for producing quality products by allocating them some extra time. Rosters can be used in to maximize operational efficiency and customer service levels while minimizing wage costs.
Rosters have information about expected duties to be performed and total number of employees required for performing these duties. Than it helps in doing proper human resource planning and skilled persons may be given the task of performing duties. Than roster helps in prohibiting overlapping of duties and employees can provide best services and outputs, this will only happen when they are familiar with their role in organization. Interaction between the wages budget and a roster.
A roster may be prepared of wages and it called wages roster. Wages roster provides the information about employee’s salary and helps in preparing wages budget. Roster provides information about total number of employees and their attendance and wages of each employee can be calculated easily according to their attendance in a wages period. Things should be taken into consideration when assessing roster systems.
While assessing roster system importance should be given to having reliable and authenticate roster system. Person responsible drawing rosters must be official with good knowledge and experience in drawing employee rosters. In past rosters were prepared with tables and charts on paper, but with innovation and new technology, computers are being using for drawing rosters and personnel records are being maintaining with the help of computers and software. Roster system must be able to provide information easily and quickly when needed. The cost for roster system and records must be reasonable and record keeping must be cost effective. The expenses involved in producing and maintaining rosters should be justified by their economical usefulness. It is necessary to hold information about employees in their files and why it is necessary to regularly update staff records and maintain or store properly.
Outdated and unauthorized information is of no use and can misguide the person seeking information. Sometime it becomes necessary for collecting and recording background information of employees for some jobs like a job of accountant, bank employee, and sales person. For having trust on employees it is necessary to have documentation of all employee’s related documents and certificates. An employee selected for a job when he has desired skills, experience and academic. Certificates and letters show that person is capable for performing tasks. Employment laws also enforced several provisions that compel to have and maintain employee’s data and documents. Verbal information cannot be stored and process easily; written information can be collect and record easily. Information about what quality and quantity of manpower required in organization can be obtained from personnel files. Regularly updating of employee’s file are also necessary, when there is a promotion, demotion, award, bonus and increment in salary occur, it becomes necessary to update and paste a copy in personnel file. In future when a need occurs for internal recruitment or promotion personnel file can serve as source of valuable personnel information. Presenting and communicating rosters.
While presenting and communicating the roster it is necessary that roster should provide clear and justifiable information. There should be no ambiguity of information and all data must be constantly arranged in table and charts. Supporting techniques for date analysis should be considered. Numerical data and information should be arranged in coherent and professional manner, so that persons seeking information can obtain information about human resource easily and can data analysis for reaching a conclusion. Rosters are necessary and what things should be taken into consideration when developing them.12/20/2014 Rosters are necessary and what things should be taken into consideration when developing them.
Rosters are necessary for taking the personnel decisions. Rosters provide easily and fast information when needed. With the help of rosters different variables can be easily compared for each employee and also can be compared with other employees. This comparison helps to identify what course of action is necessary and how organization will perform in future. While developing and drawing rosters it is important that all information which has to be entered in roster should be verified and classified. No false information should be entered in rosters; there should be proper use of spaces. All data must be written in clear language in relevant rows and columns. The design of roster must be of that kind that information can be obtained easily. All information must be at proper place. Both numerical and qualitative variables must be used drawing rosters. 1. The importance of maintaining accurate employee files.
For performing and controlling the operations of an organization it is necessary to have the supporting documents and policies. Personnel managers use employee’s files to determine that organization’s human resource will be utilized properly and in an efficient manner. Personnel files and records provide valuable information that used as tools for controlling the operation of human resource. Personnel files provide valuable information about personnel decisions and help to determine that what will take place in the organization. Personnel files also provide information that helps in taking right decisions about recruitment, selection, promotion and identifying training needs for designing a training program. Personnel file are important for processing payroll, determining wages budget and solving industrial disputes. 1. information is usually kept in employee files?
Personnel files refer to records that contain information about employees working in an organization. The information of the employees may record in written documents and these documents called personnel files. Personnel files are also known as employee’s service records. Personnel files contain information about employee’s personal details, job descriptions, job application forms, interview ranking sheet, employment test reports, and reference letters, copy of appointment letters, academic certificates, and proofs of employee’s identification, health certificates and experience letters. The restrictive trade practices, or antitrust, provisions in the Competition and Consumer Act.12/20/2014 1. the restrictive trade practices, or antitrust, provisions in the Competition and Consumer Act?
Competition and consumer Act has provisions regarding restrictive trade practices and this Act discourage anti competitive practices. Forth part of the Act provides provisions about restrictive trade practices and enforced by Australian competition and consumer commission. The provisions of this part restrict following practices. - Big amount prices contracts. - Contracts between parties to keep out another or primary boycott. - Misusing market power and damaging the competitors, or stopping new competitors from entering in the market. - Obstructing the buyer to buy from other suppliers. - Maintaining resale price and fixing minimum price for reselling. - Prohibiting mergers and acquisitions that substantially decrease the competition. 1. is a strategic alliance, how does it differ from a merger and what checks should be made before entering into one?
Strategic alliance refers to a contracts or agreement between two business organisations for sharing resources such as products, equipments and knowledge without merger. Both business organisations have separate identity. In merger two separate organisations combine in a single body organisation. Before entering into strategic alliance it is necessary to check partner’s strengths and weaknesses. Partner’s objects and management style, resource’s availability, potential profits and conditions of strategic alliance. 1. Seven steps in the benchmarking process?
Benchmarking is a process of investigation to discovering and implementing best business practices and processes for improving organisation’s productivity and performance. Benchmarking is evaluation of practices and performances of an organisation against practices and performance of other organisations and applying best practices for improving performance. Seven steps in benchmarking process are as follow. (1) Deciding the operational area that has to be benchmarked. (2) Discover the important issues which have to be measured such as financial resources and market plans. (3) Identifying best business organisations and competitors for each operational area such as identifying organisations that have cost efficiency, those have higher level of customer satisfaction. (4) Measuring the performance of best business organisations for each benchmark that has considered. Information can obtain from organisation’s press releases. Credit reports, clients and vendors. (5) Identifying your acts and performance for each factor to other organisations. Identifying gap between in your organisation and other organisations and observe approximate results. (6) Designing action plans and programs to meet the competition and these action plans may be such as making process easy, introducing new technology. (7) Implementing these action plans and programs. Developing a time based monitoring or reviewing procedure. Several factors and variables determine the success and performance of the business plans. If there is low deviation in the objects of business plans and actual results than it can conclude that business plan has written well and provides reliable information and guidelines. After implementing the business plans if business organisation becomes successful in having a good market share it conforms that business plans have well policies about marketing plan. High returns or revenue claims that business plan has proper strategies about finance and earning high profits. Satisfaction in employees conforms that business plan has good policies about human resource and training method. Satisfaction in consumers conforms that organisation is producing and delivering quality products and ensure that business plans have great strategies about producing quality products and services.
For communicating and introducing agreed changes in the business plan, a meeting with operational staff can be arranged and information about what chances have taken place and why they required in organisation. For implementing new changes management will determine the responsibilities and reassign tasks, prepare supporting financial budgets and identify supplementary resources. Management will anticipate the potential future problems that may occur while introducing new changes and will prepared action plan for minimising the risks while implementing agreed changes.
Regular monitoring helps in conforming that everything is going on right way and according to business plans. Monitoring operational targets helps in building business strategies according to changes in the operational target. Monitoring operational targets also ensures that there will no wastage of efforts and also confirms that organisation will achieve its operational target. Monitoring operational targets helps in adopting new plans and business strategies when there any change introduced in operational target. It also helps in minimising the cost of operation.
It is always necessary to regularly review or monitor the system and structures of a business. Environment is not stable and many changes are taking place in the environment. Marketing trends and customer’ demands are also changing. Changes in technology, business practices and increasing competition may create new problems for business. These many adversely affect the business operations. For smooth running a business it becomes necessary to minimising these changes. So managers should review the systems and structures of a business for identifying strength, weakness and opportunities. Management should prepare action plan for overcoming these problems. |